Work
Listening comes first — understanding what's meant, not just what's said. What follows is craft: how something looks, how it feels, and most of all, how it solves a problem and improves someone's life.
Enterprise Adoption
COMPLY Case Management
Three enterprise deals, each over $500K ARR, gated on a feature that didn't exist yet.
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Design Systems
COMPLY Design System
Four companies, four codebases, four color systems, and a rebrand that almost stopped at the marketing site.
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Support Reduction
Broker Feed Status Report
One ambiguous status was generating a third of all support tickets. Six specific ones cut that by 60%.
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